Performance Management and Development






SEPTEMBER 16, 2019

8:30am – 5:00pm

69 Bloor street East, Toronto, Ontario

Pre-approved for PD hours


Workshop Description

Many talented employees find themselves supervising others, yet few receive sufficient training in the skills needed to succeed in the role. In this workshop, participants explore the role of manager and acquire practical tools to manage and develop the performance of their people. Participants gain insight into what really motivates employees and practice key skills in the areas of: setting strategically aligned goals, effective delegation, and how to give useful feedback – in person and in writing. As part of this workshop, participants create their own personal Manager Roadmap and action plan based on real life examples, discussion, and active practice.

Topics Include:

The Role of a Manager

  • Participants clarify the most important aspects of their role in leading others, and the purpose and benefits of managing performance. Learn about the underlying factors that must be present for employees to perform.

Align Goals 

  • Participants explore the importance of aligning employee performance goals with business objectives and how to take a balanced approach to goal setting. Practice drafting clear, strategically aligned team goals.

Motivation and the Art of Delegation 

  • Participants discuss how to create a motivating work environment, and how delegating can mobilize performance and productivity. Walk through the “what” and “how” of delegating.

Give Feedback and Recognize Performance 

  • Participants learn how to deliver the ABC’s of positive and constructive feedback in person and in writing. Explore why recognition drives performance and low / no cost ways to recognize achievements.


Past Events: Public Workshops

Management Skills 101:  Performance Management and Development, CPA, BMO Institute for Learning
Management Skills 101:  Performance Management and Development, HRPA, Yorkville Conference Centre
Management Skills 101: Performance Management and Development, CPA, BMO Institute for Learning
Know Your Personality Type and Learn What It Can Do, Peel Chapter Programs Dinner, BraeBen Golf Course
Myers-Briggs Type Indicator® (MBTI®): Optimizing Potential and Performance, Halton Chapter Dinner and Networking Event, Oakville Conference Centre
Using Personality Type to Understand Self, Succeed With Others, HRPA, Yorkville Conference Centre